1 day old
2018-04-232018-05-22

United States Odessa: IT Desktop Analyst II

Odessa, TX
  • Job Code
     50496
United States Odessa: IT Desktop Analyst II

United States Odessa: IT Desktop Analyst II

Date: Apr 4, 2018

Location: Odessa, TX, US, 79763

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Under general supervision, troubleshoots and responds to service desk tickets for software and hardware issues, including remote support of PC's and peripherals in a networked environment. Escalates problems not resolved within established service levels. Follow-up with customers to ensure satisfactory incident closure, and updates and closes call records for work performed. Ensures work is performed in accordance to company policies, standards, and procedures. Assists with installing and de-installing software, PC's and peripherals as required. Performs own work and provides assistance to others as directed. Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected. Skills are typically acquired through completion of an undergraduate degree in an MIS field is desired. Desired technical skills acquired through A+ certification or equivalent work experience and 3 years of experience in desktop support in a Microsoft environment. Must possess basic desktop hardware knowledge, proficient use of Microsoft operating systems, understand the basic use of Microsoft office suite and basic understanding of computer networking.

 

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and /or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available including up to an I303-ESG IT Desktop Analyst, Sr.

 

Halliburton is an Equal Opportunity Employer.

 

Location

6155 W Murphy, Odessa, Texas, 79763, United States

 

Job Details

Requisition Number: 50496  
Experience Level: Experienced Hire 
Job Family: Support Services 
Product Service Line: Information Technology  
Full Time / Part Time: Full Time

Additional Locations for this position: 

 

Compensation Information
Compensation is competitive and commensurate with experience.

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United States Odessa: IT Desktop Analyst II

Halliburton
Odessa, TX

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Halliburton
Odessa, TX

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